@simon_lucy @geekygirldawn In this case it’s actually a problem of PAST exposures to toxic cultures. Our current team and even most of the whole division tend to be pretty good, but we were formed by gradually consolidating in staff from many different agencies (this is state government sector) along with external hires, and some people are traumatized by the places they came from and it’s taking years to break them out of old mindsets. We do have a quite active MS Teams chat of all of us all the time, with the range of “hey I have this problem”, “if anyone gets an alert for this, I’m the one breaking things”, and “enjoy these silly memes”, a weekly team meeting that alternates between more managerial and more technical (either troubleshooting or knowledge-sharing - started for the purpose of “don’t let one person be the only one who knows anything”), and more scattered specific stuff. Some people are just more comfortable mentioning something in the chat early than others, because of history. Same goes for the entire category of “dude, just tell the customer no - if you aren’t comfortable doing that, have me tell them no and be the bad guy instead”…
