English – The Conversation | ‘Just looping you in’: why letting AI write our emails might actually create more work by Daniel Angus, Professor of Digital Communication, Director of QUT Digital Media Research Centre, Queensland University of Technology
AI generated summary, Read the full article for complete information.
The article argues that while generative AI tools like ChatGPT and Microsoft Copilot now let workers automate drafting, summarising and replying to emails, this automation is unlikely to reduce the overall email load and may even amplify it. Drawing on the historical example of how paper persisted after the rise of email, the author suggests AI will reshape—rather than eliminate—existing communication habits, smoothing the tone of messages but not removing the labor of scanning, sorting and deciding what warrants a reply. Consequently, AI‑generated emails may increase performative “loop‑in” or “circling‑back” rituals, making inboxes appear more polished yet no less demanding, and the deeper challenge will be to recognise which email practices are truly necessary versus habitual.
Read more:
https://theconversation.com/just-looping-you-in-why-letting-ai-write-our-emails-might-actually-create-more-work-281225
#ChatGPT #MicrosoftCopilot
