ThereminHero

@tindie question: what should I say today to my customers that have paid for products but I haven't been able to ship yet because I don't have access to the order details? Will they get refunded automatically now that the shipping deadline has past? When?

@tindie @hackaday I'm about to loose thousands of dollars by the end of Monday 20th because of the automatic shipping deadline on Tindie and it currently being down. I've tried contacting support multiple times but they are not helping. Please respond before my business fails!

@tindie understood. I appreciate the amount of pressure you are under, and I am quite emotional on behalf of my customers. At least now I am able to ship to those people who have paid. I hope the payment issue can be fixed soon.

@rc2014 I am one of those sellers who is about to loose all my customers and become insolvent due to this. The automatic shipping deadline for me is tomorrow and support aren't helping. I can't ship the orders!

@tindie I have the message "Disbursements are currently unavailable. We'll have them back online ASAP and auto payments will resume." So, full access when the site is back was a lie. I can only hope this was an unforeseen issue and that it genuinely will be resolved in the next few hours.

@tindie it's been 9 days. anxiously waiting for an update on this.