"The expectations of saving time, cost and labor have proven, as we shall see, in many cases to be unrealistic. Today most experts argue that the computer has become the whipping boy for both management and labor. This disappointment stems from missuse of the equipment, as well as the sometimes overlooked fact that increased mechanization is not always economically sound. Here too we have a "point of diminishing returns." "
- George M. Rankin Jr., from the 1958 paper "The Human Consequences of Office Automation"
https://dn790006.ca.archive.org/0/items/humanconsequence00rank/humanconsequence00rank.pdf