Open post oxy :: @oxy@social.bsdlab.au · 3mo ago Replying to @stefano@mastodon.bsd.cafe "Dear customer, although we have already scheduled and canceled your appointment three times, we regret to inform you that the technician who was supposed to drop by today between 14:30 and 16:30 has encountered an unexpected issue and will not be able to make it. In other words, would you accept an appointment in 15 days?" I bit their heads off. I am absolutely furious. This is the third time I've had to cancel work commitments just for them to pull this. The sheer mediocrity of how this whole thing is being managed is irritating, to say the least. #FTTH @stefano@mastodon.bsd.cafe #FTTH? More like #FITH*! (F*cked In The Head)